Frequently Asked Questions (FAQ)

1. What is Spanish World Academy?

Spanish World Academy is an online platform offering live Spanish and English lessons. Through our platform, you can access live classes at different levels, from Basic 1 to Intermediate, as well as participate in our Conversational Club to improve your speaking skills.

2. How do the classes work?

All of our classes are live, and you can access them through our platform. You’ll also have access to recordings of previous classes in case you can’t attend live. Live classes are scheduled in CDMX (Mexico City) time, but you can check and convert them to your local time zone.

3. What time are the live classes held?

Live classes are scheduled according to CDMX (Mexico City) time. For example, if a class starts at 6:00 PM in Mexico City, you can check the equivalent time in your country using online time zone converters. You can also view the class schedule and timings in your local time zone on our platform.

4. What levels of classes do you offer?

We offer classes structured into two main levels:

  • Basic Levels: From Basic 1 to Basic 10. These levels are designed for beginners or those looking to strengthen their foundational Spanish and English skills.

  • Intermediate Levels: For students who have already mastered the basics and want to improve their comprehension and fluency in Spanish and English.

5. Can I take classes from anywhere in the world?

Yes, you can join our live classes from anywhere in the world. All you need is a stable internet connection and to adjust the class time to your local time zone. Class recordings will also be available for you to watch anytime if you can’t attend the live session.

6. What if I can’t attend a live class?

No worries! All of our live classes are recorded and available for you to watch later. Simply log into our platform, and you can access the recordings of past classes whenever you need.

7. How do I access the classes and materials?

Once you sign up, you’ll have full access to both live and recorded classes, as well as our Conversational Club. The platform is completely online, so you can access it at any time to view previous classes or participate in live sessions.

8. What is the Conversational Club?

The Conversational Club is an exclusive feature where you can practice with other students and instructors in informal settings. It’s a great way to improve your fluency and confidence in speaking Spanish or English.

9. How much does it cost to enroll in the courses?

Pricing varies depending on the plan you choose. You can view all the details about pricing and subscription options in our Pricing and Plans section. We offer affordable options for all levels and memberships.

10. Are there any prerequisites to take the classes?

No prior experience is required to start with Basic 1. Each level is designed to guide you step-by-step through learning Spanish or English. If you already have some prior knowledge, we can help place you at an appropriate level.

11. How can I contact support or ask questions?

If you have any additional questions or need technical support, you can contact us through our contact form on the support page or via email. We’re happy to assist you!

12. Can I access the classes from my mobile device?

Yes! Our platform is fully compatible with mobile devices. You can access classes and materials from your smartphone or tablet with ease.

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